Terms & Conditions | CompoCloset

General Terms and Conditions

of the company campofactum Peter Völker, in the following called campofactum.

1. area of application
The terms and conditions listed here apply to all orders submitted to campofactum by consumers (electronically, by telephone, by letter or e-mail) in the sense of §13 BGB (hereinafter referred to as “customer”) and are accepted by the customer with every order. Orders by fax are also possible, but should be avoided due to the poor graphic quality. Deviating, conflicting or supplementary terms and conditions shall not become part of the contract. The form reference to terms and conditions of the customer is expressly contradicted.

2. prices
The prices listed on the Internet at the time of the order shall apply. The prices stated are final prices, i.e. they include the applicable statutory value-added tax and other price components. We reserve the right to make technical changes as well as changes in form, color and/or weight within the scope of what is reasonable.

3. conclusion of contract
The presentation of the assortment of campofactum on the internet does not represent an offer in the sense of §§ 145 ff. BGB (German Civil Code). By placing an order, the customer submits a binding purchase offer to campofactum. campofactum has the right to accept the order by delivering the goods or by informing the customer of the delivery through an order confirmation email within a period of seven days from the receipt of the order. The acceptance is subject to the availability of goods, especially subject to the correct and timely delivery by campofactum’s suppliers. This only applies in the case that campofactum is not responsible for the non-delivery. Campofactum will immediately inform the customer if the goods are not available and will immediately refund any payments already made by the customer. A confirmation of receipt email, which is automatically generated and sent by the system immediately after receipt of the customer’s order, does not represent a binding acceptance of the offer by campofactum. In the context of the order process, the risk of an unexplainable, faulty transmission lies with the customer. The sale of goods offered by campofactum only takes place in customary quantities.

4. delivery
The ordered goods will be delivered by campofactum to the customer as soon as possible within the scope of the article’s availability. Campofactum reserves the right to arrange partial deliveries if not all ordered goods are in stock. The costs of partial deliveries are borne by campofactum. There is no legal claim of the customer for partial deliveries.
5. right of revocation
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. To exercise your right of withdrawal, you must contact us:
Campofactum, Peter Völker, Wickerer Weg 26, 65719 Hofheim am Taunus, Germany.
as a registered customer via your customer account or as a guest via the contact form on the page https://campofactum.de/retouren to send us a return.
Or you inform us of your decision to revoke this contract by telephone at 06192-962818-6 or by mail to widerruf@campofactum.de or by means of a clear declaration (e.g. a letter or e-mail sent by post). You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation: If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Exclusion of the right of withdrawal
The right of revocation does not apply to contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature,
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence,
for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
for the delivery of newspapers, journals or magazines with the exception of subscription contracts.
We are not legally obliged to take back electrical or electronic equipment free of charge.

End of the cancellation policy

6. payment
Payment options available to each customer are prepayment, PayPal, credit card (MasterCard/Visa), or cash payment upon pickup.

7. reservation of proprietary rights
All delivered goods remain the property of campofactum until full payment has been received. The reservation of ownership also extends to processed items and in case of resale to the purchase price claim (extended reservation of ownership).

8. warranty
The warranty period is 24 months. Should a manufacturer grant a longer product warranty, the customer may of course assert his justified claims under this warranty against the manufacturer even after expiry of the seller’s warranty. The customer’s warranty claims are initially limited to a right to rectification or replacement. If the rectification or replacement delivery fails, the customer is entitled to a reduction of the remuneration or to withdraw from the contract. The rectification of defects shall be deemed to have failed after the second unsuccessful attempt, unless the nature of the item or defect or other circumstances indicate otherwise. In the event of incorrect operation and improper use of the goods, the customer shall bear the costs of the technical inspection of the goods arranged by him or of the rectification or repair carried out at his request. Obvious defects of the delivered goods have to be reported to campofactum by mail, letter or telephone within two weeks after handover of the goods.

9. limitation of liability
Despite the greatest possible care in the compilation of the product assortment, campofactum unfortunately cannot assume liability for the correctness of the manufacturer’s specifications, product descriptions and price quotations as well as possible misprints, technical changes and continued availability of all goods. Campofactum excludes liability for damages caused by simple negligence, as far as these do not concern essential contractual obligations, damages from injury to life, body or health or guarantees or claims according to the product liability law are affected. The same applies to breaches of duty of campofactum’s vicarious agents. The offered knives and axes are under certain circumstances weapons in the sense of the weapons law. With the purchase, the responsibility for carrying these items is transferred to the customer.

10. data protection
The data necessary for the business transaction will be stored and, if necessary, passed on to affiliated companies in the context of order processing. This notice is made in accordance with the provisions of § 33 paragraph 1 of the Federal Data Protection Act (BDSG). All personal data will of course be treated confidentially. By placing an order, the customer agrees to the storage of his data. He is entitled to view his data at any time and, if necessary, to have information changed or deleted. For change or deletion requests, campofactum is available to the customer at info@campofactum.de.
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Responsible party:
The person responsible is the one who is responsible for the data processing vis-à-vis the data subjects. This is for this website and for campofactum in general:
Peter Völker, Wickerer Weg 26, 65719 Hofheim, Germany.
11. jurisdiction, applicable law, arbitration, invalidity rules
This contract is exclusively subject to the law of the Federal Republic of Germany. Hofheim am Taunus is agreed upon as the place of jurisdiction. campofactum is neither legally nor voluntarily obligated to participate in a dispute resolution procedure before a consumer arbitration board according to the law on alternative dispute resolution in consumer matters (Consumer Dispute Resolution Act – VSBG). campofactum also does not declare its willingness or refuses to participate in such a procedure, if the customer requests such a procedure, wants to have it carried out or initiates it in any other way. Should individual provisions of the contract with the customer, including these general terms and conditions, be or become invalid in whole or in part, the validity of the remaining provisions is not affected.
The wholly or partially invalid provision shall be replaced by a provision whose economic success comes as close as possible to that of the invalid provision.